Refund & Money Back Policy

Our Commitment to Quality

At IPTV Store, we aim to deliver a reliable and high-quality IPTV service to all our customers. Customer satisfaction is important to us, and we are always ready to assist in case of any technical issues.

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1. Free Trial Recommendation

We strongly recommend all users to request a free trial (where available) before purchasing a full subscription. This allows you to test compatibility with your internet connection, device, and IPTV player.

2. Refund Eligibility

Refund requests will only be considered under the following conditions:

• If the IPTV service is not activated from our side within 24 hours after successful payment.
• If there is a confirmed server-side issue causing the service to remain unavailable for more than 48 consecutive hours.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Issues caused by the user’s internet connection, ISP restrictions, or unstable network.
• Device incompatibility or unsupported IPTV applications.
• User error, incorrect setup, or lack of technical knowledge.
• Reseller credits or balance once added to a reseller panel.
• Partial usage of the subscription after activation.

4. Refund Request Process

To request a refund, please contact our support team with valid payment proof and order details. Our team will review the request and respond accordingly.

📱 WhatsApp Support: +92 344 74O105O

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IPTV Store reserves the right to approve or deny refund requests based on fair usage, service status, and the terms outlined in this policy.